Shipping

GENERAL INFORMATION

We work with the logistics companies UPS and DHL Germany (Deutsche Post) for the national and international shipping . All standard deliveries within European Union will be made with UPS, standard deliveries outside European Union will be shipped with DHL Germany (Deutsche Post) and delivered with the local post of the particular country (e.g. USPS for USA, Australia Post for AUS, etc.). Express deliveries worldwide are made with UPS. The orders are shipped from our warehouse in Germany to your delivery address. Please note that shipments to post office boxes are not possible with UPS.

Orders are processed from Monday to Friday, from 4 pm to 5 pm CET. All orders placed at 2 pm CET s latest will be processed same business day. Orders placed Friday after 2 pm, Saturday and Sunday will be processed on Monday. Please be aware that UPS generally does not deliver on Saturday. Orders placed on Thursday afternoon may be delivered even within Germany after the weekend. You will receive an Email with the tracking number after the order has been dispatched.

If no other deadline is stated in the respective offer, the goods will be delivered in Germany within 1-4 days, for foreign deliveries this depends on the country of the shipping address (with agreed prepayment after the date of your payment instructions). Please note the estimated shipping times below (depending on weekends and holidays):

  • Germany - Standard shipping: 2-4 day,. Express shipping: 1-2 days;
  • Europe - Standard shipping: 2-5 days, Express shipping: 2-4 days;
  • USA, Canada, Australia, Russian Federation - Standard shipping: 5-15 days, Express shipping: 2-4 days;
  • Other Countries - Standard shipping: 10-25 days, Express shipping: 3-5 days

Please find below full list of current shipping countries:

Europe

Country   Standart   Express
Albania   10   25
Andorra   10   25
Austria   10   25
Belarus   10   -
Belgium   10   20
Bosnia & Herzegowina   10   25
Bulgaria   10   25
Croatia   10   25
Cyprus   10   25
Czech Republic   10   25
Denmark   10   25
Estonia   10   25
Finland   10   25
France   10   20
Gibraltar   10   25
Greece   10   25
Guernsey   10   25
Hungary   10   25
Island   10   25
Ireland   10   25
Italy   10   25
Jersey   10   25
Lithuania   10   25
Latvia   10   25
Lichtestein   10   25
Luxemburg   10   20
Macedonia   10   25
Malta   10   25
Moldavia   10   25
Monaco   10   25
Montenegro   10   25
Netherlands   10   20
Norway   0   20
Poland   10   30
Portugal   10   25
Romania   10   25
Russian Federation   0   -
San Marina   10   25
Serbia   0   25
Slovakia   10   25
Slowenia   10   25
Spain   10   25
Sweden   10   25
Switzerland   0   15
Ukraine   10   -
UK   0   20

International Asia

Country   Standart   Express
Armenia   10   30
Azerbaidshan   10   30
China   0   30
Georgia   10   30
India   10   35
Japan   10   35
Kasachstan   10   30
Mongolia   10   45
Pakistan   10   50
South Korea   10   40
Usbekistan   10   40
Tadshikistan   10   40
Turkmenistan   10   40
Kirgistan   10   35
HongKong   0   30
Indonesia   10   40
Malaysia   10   40
Phllipines   10   40
Singapur   10   30
Taiwan   0   30
Thailand   10   30
Vietnam   10   40

Middle & South America

Country   Standart   Express
Costa Rica   10   40
Honduras   10   40
Panama   10   40
Puerto Rico   10   40
Argentina   10   40
Bolivia   10   40
Brazil   10   40
Chile   10   40
Columkbia   10   40
Ecuador   10   40
Paraguay   10   40
Peru   10   40
Uruguay   10   40

Middle East

Country   Standart   Express
Bahrain   10   35
Israel   10   35
Jordan   10   40
Kuwait   10   35
Oman   10   35
Qatar   10   35
Saudi Arabia   10   35
Turkey   10   30
VAE   10   35

North America

Country   Standart   Express
Canada   0   30
USA   0   20
Mexico   0   40

Oceania

Country   Standart   Express
Australia   0   40
New Zealand   10   40

Please be aware that in case of deliveries outside European Union orders with value over 1.000 EUR will be shipped with a delay of one business day due to preparation of the required customs documents. we can not take responsibility for delays in shipments caused by international customs issues and processes or any other circumstances beyond the control of our company.

SHIPPING COSTS

We offer free of charge shipping to Germany, USA, Canada, Russian Federation and Switzerland for all standard deliveries. Apart of that we run several times per year worldwide free shipping promotions. To be notified by E-Mail, simply sign up to our newsletter. Please click the button below to see all shipping rates:

Europe

Country   Standart   Express
Albania   10   25
Andorra   10   25
Austria   10   25
Belarus   10   -
Belgium   10   20
Bosnia & Herzegowina   10   25
Bulgaria   10   25
Croatia   10   25
Cyprus   10   25
Czech Republic   10   25
Denmark   10   25
Estonia   10   25
Finland   10   25
France   10   20
Gibraltar   10   25
Greece   10   25
Guernsey   10   25
Hungary   10   25
Island   10   25
Ireland   10   25
Italy   10   25
Jersey   10   25
Lithuania   10   25
Latvia   10   25
Lichtestein   10   25
Luxemburg   10   20
Macedonia   10   25
Malta   10   25
Moldavia   10   25
Monaco   10   25
Montenegro   10   25
Netherlands   10   20
Norway   0   20
Poland   10   30
Portugal   10   25
Romania   10   25
Russian Federation   0   -
San Marina   10   25
Serbia   0   25
Slovakia   10   25
Slowenia   10   25
Spain   10   25
Sweden   10   25
Switzerland   0   15
Ukraine   10   -
UK   0   20

International Asia

Country   Standart   Express
Armenia   10   30
Azerbaidshan   10   30
China   0   30
Georgia   10   30
India   10   35
Japan   10   35
Kasachstan   10   30
Mongolia   10   45
Pakistan   10   50
South Korea   10   40
Usbekistan   10   40
Tadshikistan   10   40
Turkmenistan   10   40
Kirgistan   10   35
HongKong   0   30
Indonesia   10   40
Malaysia   10   40
Phllipines   10   40
Singapur   10   30
Taiwan   0   30
Thailand   10   30
Vietnam   10   40

Middle & South America

Country   Standart   Express
Costa Rica   10   40
Honduras   10   40
Panama   10   40
Puerto Rico   10   40
Argentina   10   40
Bolivia   10   40
Brazil   10   40
Chile   10   40
Columkbia   10   40
Ecuador   10   40
Paraguay   10   40
Peru   10   40
Uruguay   10   40

Middle East

Country   Standart   Express
Bahrain   10   35
Israel   10   35
Jordan   10   40
Kuwait   10   35
Oman   10   35
Qatar   10   35
Saudi Arabia   10   35
Turkey   10   30
VAE   10   35

North America

Country   Standart   Express
Canada   0   30
USA   0   20
Mexico   0   40

Oceania

Country   Standart   Express
Australia   0   40
New Zealand   10   40

CUSTOMS & DUTIES

All shipping outside European Union may be subject to import taxes, which are in the responsibility of the client. We can not provide exact information about import taxation rules in other countries. We recommend to contact your local customs office. Generally we recommend to select the standard shipping with the local post due to strict taxation of express shipping companies.